Gaya APA
Buttle, Francis. (2004).
Customer relationship management: manajemen hubungan pelanggan concepts and tools .
:
Elseiver.
Gaya Chicago
Buttle, Francis.
Customer relationship management: manajemen hubungan pelanggan concepts and tools.
:
Elseiver,
2004.
BUKU.
Gaya MLA
Buttle, Francis.
Customer relationship management: manajemen hubungan pelanggan concepts and tools.
:
Elseiver,
2004.
BUKU.
Gaya Turabian
Buttle, Francis.
Customer relationship management: manajemen hubungan pelanggan concepts and tools.
:
Elseiver,
2004.
BUKU.