Gaya APA

Lovelock, Cristopher, Writz, Jochen. (2007). ServicesMarketing: People, Technology, Strategy (Ed. 6.). Singapore: .

Gaya Chicago

Lovelock, Cristopher, Writz, Jochen. ServicesMarketing: People, Technology, Strategy. Ed. 6. Singapore: , 2007. BUKU.

Gaya MLA

Lovelock, Cristopher, Writz, Jochen. ServicesMarketing: People, Technology, Strategy. Ed. 6. Singapore: , 2007. BUKU.

Gaya Turabian

Lovelock, Cristopher, Writz, Jochen. ServicesMarketing: People, Technology, Strategy. Ed. 6. Singapore: , 2007. BUKU.