Gaya APA
Ross, Joel E. (1993).
Total Quality Management : Text, Cases And Readings .
Linton:
St Lucie Press.
Gaya Chicago
Ross, Joel E.
Total Quality Management : Text, Cases And Readings.
Linton:
St Lucie Press,
1993.
Text.
Gaya MLA
Ross, Joel E.
Total Quality Management : Text, Cases And Readings.
Linton:
St Lucie Press,
1993.
Text.
Gaya Turabian
Ross, Joel E.
Total Quality Management : Text, Cases And Readings.
Linton:
St Lucie Press,
1993.
Print.