Gaya APA

Milakovich, Michael E.. (1995). Improving service quality: achieving high performance In the public and private sectors . Florida: Lucie Press.

Gaya Chicago

Milakovich, Michael E.. Improving service quality: achieving high performance In the public and private sectors. Florida: Lucie Press, 1995. BUKU.

Gaya MLA

Milakovich, Michael E.. Improving service quality: achieving high performance In the public and private sectors. Florida: Lucie Press, 1995. BUKU.

Gaya Turabian

Milakovich, Michael E.. Improving service quality: achieving high performance In the public and private sectors. Florida: Lucie Press, 1995. BUKU.