APA Style
Tjiptono, Fandy, Diana, Anastasia. (2003).
Total Quality Management (TQM) (ed 5 cet 1).
Yogyakarta:
ANDI.
Chicago Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management (TQM).
ed 5 cet 1
Yogyakarta:
ANDI,
2003.
BUKU.
MLA Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management (TQM).
ed 5 cet 1
Yogyakarta:
ANDI,
2003.
BUKU.
Turabian Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management (TQM).
ed 5 cet 1
Yogyakarta:
ANDI,
2003.
BUKU.