APA Style
Evenson, Renee. (2011).
Customer Service Training 101 ; Quick And Easy Techniques That Get Great Results (Second Edition).
:
Amacom.
Chicago Style
Evenson, Renee.
Customer Service Training 101 ; Quick And Easy Techniques That Get Great Results.
Second Edition
:
Amacom,
2011.
BUKU.
MLA Style
Evenson, Renee.
Customer Service Training 101 ; Quick And Easy Techniques That Get Great Results.
Second Edition
:
Amacom,
2011.
BUKU.
Turabian Style
Evenson, Renee.
Customer Service Training 101 ; Quick And Easy Techniques That Get Great Results.
Second Edition
:
Amacom,
2011.
BUKU.