APA Style
Prabantini, Dwi, Tjiptono, Fandy. (2008).
Service management: mewujudkan layanan prima (ed 1 cet 1.).
Yogyakarta:
.
Chicago Style
Prabantini, Dwi, Tjiptono, Fandy.
Service management: mewujudkan layanan prima.
ed 1 cet 1.
Yogyakarta:
,
2008.
BUKU.
MLA Style
Prabantini, Dwi, Tjiptono, Fandy.
Service management: mewujudkan layanan prima.
ed 1 cet 1.
Yogyakarta:
,
2008.
BUKU.
Turabian Style
Prabantini, Dwi, Tjiptono, Fandy.
Service management: mewujudkan layanan prima.
ed 1 cet 1.
Yogyakarta:
,
2008.
BUKU.